London trained. Based in Dubai. Working worldwide.

Speak clearly.Work across cultures.Lead with judgement.

Communication, cross cultural and leadership training for international professionals and organisations, delivered in person and live online.

Request a proposal Explore the courses

Usman K Shah, founder of UKS Training and Consulting

The Strategic CommunicatorStructure, Clarity & Impact The Global CommunicatorCulture, Context & Trust The Deliberate LeaderJudgement, Trust & Performance

Participants have included professionals from the United Nations, the European Union, TikTok and Yandex, working across Europe, the Middle East and Asia.

The courses

Each course is built on practice. You try the task first, then we look at what worked and why. Every participant receives a full workbook to keep.

The Strategic Communicator

Structure, Clarity & Impact

For professionals who present, pitch, brief senior people or speak in meetings where the outcome matters.

Modules: 15
Formats: One day or two day workshop, live online series, corporate programme
Group size: Up to 16 in person recommended
Materials: Participant workbook

Enquire about this course

A course in spoken communication and public speaking. You learn to find your main message, build it so people follow it, and deliver it with a steady voice and real presence, including when English is not your first language.

What participants will be able to do

Build a talk around one clear message
Structure information so listeners follow it easily
Open and close with purpose
Handle questions and challenging audiences calmly
Speak with a steady voice and confident presence

Topics

Knowing your audience
Structuring your message
Storytelling with STAR and CAR
Voice, presence and body language
Managing nerves
Openings, endings and rehearsal
Questions and difficult audiences
Persuasion and influence
High stakes moments
A recorded presentation with feedback

The Global Communicator

Culture, Context & Trust

For teams and managers who work with clients, colleagues and partners from other cultures.

Modules: 15
Formats: One day or two day workshop, live online series, corporate programme
Group size: Up to 16 in person recommended
Materials: Participant workbook

Enquire about this course

A course in cross cultural communication and cultural intelligence. You learn to read how people from different backgrounds communicate, decide and build trust, and how to adapt without losing yourself.

What participants will be able to do

Recognise how culture shapes communication and decisions
Adapt between direct and indirect styles
Use cultural insight without falling into stereotypes
Build trust with international colleagues and clients
Work and lead effectively in multicultural teams

Topics

Cultural intelligence
Individualism and collectivism
Direct and indirect communication
High and low context
Moving past stereotypes
Building trust across cultures
How decisions get made
Leadership across cultures

The Deliberate Leader

Judgement, Trust & Performance

For new and developing managers, and for organisations building their next generation of leaders.

Modules: 6
Formats: One day corporate workshop, extended two day version
Group size: Up to 16 in person recommended
Materials: Participant workbook

Enquire about this course

A focused leadership and management workshop. It deals with the everyday decisions that shape a team: how you judge a situation, how you earn trust, and how you get good work from people and keep it going.

What participants will be able to do

Make and explain decisions with sound judgement
Build and protect trust within a team
Set clear expectations from the start
Give feedback that is heard and acted on
Address performance issues early and fairly

Topics

Making sound decisions
Building and keeping trust
Setting clear expectations
Giving feedback that lands
Managing performance
Leading through real situations

Working with your organisation

A clear process from first conversation to follow up. Every session is practical: participants try each task first, then work through it in pairs and groups, using scenarios drawn from real work.

Consultation

We discuss your team, your goals and the situations your people face.

Proposal

You receive a tailored outline with format, timings, group size and fees.

Delivery

A short pre course questionnaire shapes the content, followed by an interactive workshop in person or online.

Follow up

You receive a brief summary of what was covered, with suggested next steps for your team.

Portrait of Usman K Shah — Usman K Shah, LL.B, LL.M

About Usman

I have spent twenty years across law, education and corporate training. I led a law department in England, have worked as a legal consultant, and managed a language institute of forty teachers in Saudi Arabia.

For the past seven years I have trained and coached professionals in communication and business English in London and Dubai, from senior executives to entrepreneurs. I have worked with participants from Europe, the Middle East, Russia and Asia.

I have travelled to more than sixty countries and I am the author of The Traveller. Working across so many cultures shapes how I teach: clearly, practically and with respect for where each person comes from.

LL.M: University College London
LL.B: University of Central Lancashire
PGCE: Institute of Education, University of London
CELTA: Cambridge
PRINCE2: Project management

Ways to work together

Every course can be shaped to your team, your timetable and your sector.

Live online

Interactive sessions on Zoom for individuals and teams in any time zone.

One day workshop

A focused, practical day on a single course.

Two day workshop

Deeper practice with more time for feedback.

Corporate programme

In house training for your team or cohort, at your location anywhere in the world.

Fees depend on the course, group size, format and location. Tell me what you need and I will send you a tailored proposal.

Questions

Can a course be tailored to our organisation?

Yes. Every corporate programme is shaped around your sector, your team and the situations they face. Examples and practice scenarios are adapted to your context.

Where do you deliver training?

In person at your venue anywhere in the world, or live online on Zoom or your preferred platform. For in person programmes outside Dubai, travel is included in the proposal.

What language is the training in?

All courses are delivered in English. They are designed for professionals who work in English, including those for whom English is a second language.

How many people can take part?

For in person workshops, up to 16 participants is recommended so that everyone gets time to practise and receive feedback. Larger groups can be arranged.

What do participants receive?

Each participant receives a full course workbook with the frameworks, exercises and a plan for continued practice.

How are fees set?

Fees depend on the course, format, group size and location. After a short consultation you receive a written proposal with a clear fee.

Request a proposal

Let me know which course interests you, how many people it is for, and where and when you would like to run it. I will reply personally with options and a proposal.

Privacy

When you send an enquiry, the details you provide (your name, email, organisation and message) are used only to reply to you and to prepare a proposal. They are not sold or shared for marketing.

Enquiries are delivered securely through Formspree, a form service. You can ask for your details to be deleted at any time by replying to any message you receive from UKS Training & Consulting.